Terms and Conditions

Terms and Conditions:

  • Candidates must attend all sessions in order to take the final assessments. Where CPR and recovery position is any part of an assessment for first aid courses this must be completed on the floor, Failure to attend all sessions may result in being withdrawn from the course. ¬†Failure of any assessments the candidate maybe referred.¬† ¬†

  • The full fee will be levied in the event of the candidate being unable to complete or being withdrawn from the course.

  • Course costs include certification and manual where applicable.

  • Certificates will not be issued until full payment is received unless otherwise agreed. If certificates are issued they are fully owned until full payment is received.

  • We reserve the right to charge interest to any overdue invoice at the current market rate.

  • Payment must be received 2 weeks prior to the scheduled start of the course unless otherwise agreed.

  • Written Cancellations will be accepted up to four weeks prior to the start date.

  • Cancellations up to one week prior to the start date will incur 50% charge unless otherwise agreed in writing.

  • Cancellations within 4 days of the start dates will incur 100% charge unless otherwise agreed in writing.

  • The programme is correct at time of printing and we reserve the right to change and amend if necessary.

  • Courses require a minimum number of candidates; we reserve the right to cancel courses with an option of an alternative date or a full refund.